
Shake Shack says no-tip price hike was a kiosk glitch
A Salt Lake City Shake Shack kiosk allegedly increased each milkshake’s price by 50 cents when customers chose 'no tip,' adding $1.50 to their order. Shake Shack says the rise was a kiosk technology error at the HMSHost-operated location, not a tipping policy, and the issue has been resolved. The incident went viral on TikTok and has fueled online debate about tipping culture.













