Tag

Tipping

All articles tagged with #tipping

Shake Shack says no-tip price hike was a kiosk glitch
business13 days ago

Shake Shack says no-tip price hike was a kiosk glitch

A Salt Lake City Shake Shack kiosk allegedly increased each milkshake’s price by 50 cents when customers chose 'no tip,' adding $1.50 to their order. Shake Shack says the rise was a kiosk technology error at the HMSHost-operated location, not a tipping policy, and the issue has been resolved. The incident went viral on TikTok and has fueled online debate about tipping culture.

No-tip option sparks online pricing debate at Shake Shack kiosk
business15 days ago

No-tip option sparks online pricing debate at Shake Shack kiosk

A viral TikTok claimed that selecting 'No Tip' at a Shake Shack self-serve kiosk at a Salt Lake City airport caused the total to rise by about $1.50, prompting a debate about tipping culture. Shake Shack says there is no policy linking no-tip to higher prices and is reviewing the incident with HMSHost; the video does not prove causation. The piece notes rising tipping fatigue among U.S. consumers (about 78% affected) and mentions founder Danny Meyer’s past stance that tipping isn’t required for basic transactions, while many still tip at fast-food venues.

Cruise Lines Hike Gratuities, Sparking Passenger Backlash Over Hidden Fees
business2 months ago

Cruise Lines Hike Gratuities, Sparking Passenger Backlash Over Hidden Fees

Cruise lines are raising automatic gratuities and service charges for 2026, with Holland America implementing daily 'Crew Appreciation' fees of $18 per day for non-suites and $20 for suites, plus an 18% service charge on drinks, spa, and certain purchases. MSC Cruises and Carnival followed with higher per-night or per-day charges (MSCs rising to $17 standard, $23 for Yacht Club; Carnival to $17 standard, $19 suites), prompting passenger complaints on social media about deceptive pricing and mounting travel costs.

Tip Drivers by Distance and Difficulty, Not Meal Price
advice2 months ago

Tip Drivers by Distance and Difficulty, Not Meal Price

In a Dear Prudence column, Prudie says delivery tips should reflect distance and difficulty rather than the meal’s price: tip at least $1 per mile and add more if the building is hard to reach or there are stairs, wrong/unit issues, or other challenges. The cost of the meal itself should not boost pay for the driver; generosity beyond the minimum is appreciated and can help ensure faster, hotter delivery.

Takeout Tipping: Not Required, But Appreciated by Some
lifestyle3 months ago

Takeout Tipping: Not Required, But Appreciated by Some

Americans aren’t typically required to tip for takeout, but tips are appreciated, especially for curbside pickup or large orders. Experts say a 10% tip is reasonable for takeout services, while the 15–20% standard for dine-in isn’t mandatory. Factors like extra packaging work, order checks, and dietary accommodations justify tipping. If you pick up in person, a tip to the preparer is a kind gesture. Online tipping prompts can pressure customers, and some diners skip ordering due to tip expectations, per a Tillster report.

Survey shows tipping fatigue fuels pushback against gratuities
business4 months ago

Survey shows tipping fatigue fuels pushback against gratuities

A Popmenu survey finds 78% say tipping practices have gotten out of hand, with 44% tipping less this year as digital prompts and guilt-tipping pressure grow. Consumers are tipping less across restaurants, coffee shops, food trucks, and delivery, and many would rather pay higher prices to eliminate gratuities (56%). While some still tip 20%+ for servers and drivers, those rates have fallen, and a notable share notes they sometimes skip tips for certain services. The trend reflects pandemic-era shifts, inflation, and increasingly ubiquitous tipping prompts.